1. Introduction Frame Living ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase through https://frameliving.ca/ (the “Site”). By using our Site, you consent to the collection and use of your information as described below.

‍2. Information We Collect a. Personal Data (you provide):
- Name, email address, billing/shipping address, phone number
- Payment and order details
- Account login credentials (if you register) b. Usage Data (automatically collected):
- IP address, browser type and version, pages visited, date/time stamps
- Referring/exit pages, operating system, device type c. Cookies & Similar Technologies:
- Session and persistent cookies
- Web beacons and tracking pixels (e.g., Google Analytics, Facebook Pixel)

‍3. How We Use Your Information We use your data to:
- Process orders, payments, and send transactional updates
- Communicate about orders, account, support, and marketing (only with consent)
- Analyze website traffic and improve user experience
- Comply with legal obligations

‍4. Disclosure of Your Information We may share your data with:
- Service Providers: Payment processors, shipping carriers, analytics, email platforms
- Legal Authorities: When required by law or to protect rights
- Business Transfers: In connection with a merger, acquisition, or sale

‍5. Cookies and Tracking You can manage cookies through your browser settings. Opt-out options are available for:
- Google Analytics: [link to opt-out page]
- Facebook and social media trackers: via your social media settings

‍6. Data Retention - Order and transaction records: Retained for 7 years for legal, accounting, and tax compliance.
- Account-related data: Retained while your account is active, plus 12 months after inactivity.
- Marketing data: Retained until you unsubscribe.
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7. Your Rights (Canadian/EU/UK Residents)
You may have the right to:
- Access your personal data
- Correct inaccuracies
- Request deletion or restriction of processing
- Object to processing or opt-out of marketing communications
- Data portability To exercise your rights, contact us via the information below. We will respond within the timeframe required by applicable law.

‍8. Security We implement industry-standard technical and organizational measures—such as TLS encryption and PCI compliance—to safeguard your personal information.

‍9. Children’s Privacy Our Site is not directed to children under 13. We do not knowingly collect personal data from anyone under 13 and will delete it if discovered.

‍10. External Links Our Site may contain links to third-party sites (e.g., shipping carriers, social media). We are not responsible for their privacy practices. We encourage you to review their privacy policies.

‍11. Changes to This Policy We may update this Policy occasionally. The "Last Updated" date will change. We encourage you to revisit this page regularly. For significant changes, we will provide prominent notice.

‍12. Contact Us If you have questions, concerns, or wish to exercise your rights, please reach out: Email: marketing@frameliving.ca